Workplace Culture

Ben Franklin said, “Tell me and I forget. Teach me and I remember. Involve me and I learn.” The 1-2-3 approach reminds leaders to involve their team when making important decisions. Every leader can develop a more effective and efficient team by asking three simple questions.   Continue →

“You won’t believe what they did to us at work today!” I’m sure that you have heard this comment before. You may have even said it yourself. Decision-making is a continual activity within any organization with lots of leaders involved at all levels of the organization. I’ve discovered that poor decision-making can sap the enthusiasm of your people and create poor results for your entire   Continue →

A few years ago, the Department of Defense (DoD) announced that they were going to dramatically change their program for purchasing services from our industry. In advance of implementation, they issued a set of “business rules” – hundreds of pages of them! Although these changes surely overwhelmed some of our competitors, we used the 1-2-3 decision-making process to energize our team and tackle   Continue →