Often we don't realize that our words and actions have a powerful impact on others. A simple "thank you" or gesture of kindness goes a long way toward forging and reinforcing strong relationships. Continue →
You’ll be Sorry if You Ignore This Sales Trend
There's a major trend in sales today - and it's affecting your business, whether you know it or not. What worked in sales ten years ago will not work best in our current marketplace. The most successful businesses today have changed how they sell. They understand that today’s customers have more information about their buying options than ever before. Consequently, they engage with the Continue →
Even a Boss’s Son Can Learn to Lead
Have you ever wanted your son or daughter to take over the business? Because they're your children, they'll have to work harder than others if they want to step into a leadership role in your business. According to the Family Business Institute, only about 30% of family and businesses survive into the second generation, 12% are still viable into the third generation, and only about 3% of all Continue →
My First Blog Post
August 25, 1973 is a day that I’ll never forget. That’s the day that my father died. It’s also the day that I became the president of my father’s business. At the ripe old age of 20, I was suddenly in charge of, and responsible for, five employees – and all of them were older than me! Circumstances beyond my control thrust me into leadership at an early age. There were a lot of things Continue →