When I was a young boy, Saturdays were special days. My dad would often take me to lunch at a very small downtown café where their specialty was chili-dogs. Continue →
Goals & Controls – A Summary
Business is like marketing warfare. And someone needs to step-up and propose a strategy. Continue →
7 Communication Opportunities For Every Leader
Concerning real estate, you have heard the phrase, “It’s all about Location, Location, Location.” Then may I say that in business, “It’s all about Communication, Communication, Communication!” Continue →
How Business Reviews Can Help Leaders Achieve Better Results
As the years went by and my moving and storage company grew, so did our leadership team. I learned that as an organization grows, its leaders and leadership tools must also grow. Continue →
Leaders Must Distinguish Symptoms vs. the Root Cause
Years ago, my moving and storage company set up a highly successful continuous quality improvement program (QIP). It turns out that our ability to distinguish between the symptoms and the actual root cause of a problem was key to having an effective QIP. Continue →
How Anyone Can Identify Cause and Effect
Today you hear a lot about companies using “big data” to run their business more effectively and efficiently. After attending the school of hard knocks for a number of years, I discovered that having the right data is only half of the equation! Continue →
How to Set Performance Goals That Motivate and Inspire
Over 20 years ago in our moving and storage business, I experienced the true significance of setting measurable performance goals. And I discovered the key to setting performance goals that truly motivate and inspire! Continue →
Are the People You Lead Laying Bricks or Building Cathedrals?
A great teacher or communicator can use a simple story to convey an important truth. My good friend and mentor, Jim Lundy, was one such communicator. He would often tell the story about the two bricklayers: Continue →
Two Guiding Objectives for Every Business
Have you ever formed a habit for one reason, and then discovered some unexpected “fringe benefits” related to your new habit. Bicycling has been that way for me. I started cycling as a way to get in shape, but that is only one of its many benefits! For many years, I have used my long bicycle rides to… Continue →
Leaders: Cast Your Vision in 3 Simple Steps
What is your destiny? Where will you be in five years? Or 10, or even 30 years? Continue →